Refund policy
Unless they have been received in damaged condition due to improper packaging by the store, books are not returnable. If a book is defective due to printing issues, a replacement copy will be sent as quickly as possible—photographic proof of defect or damage may be required. Requests for a replacement book must be made within 7 days of receiving the damaged book.
If you have questions about your order, please don't hesitate to contact us. We will do our best to deal with any concerns promptly.
Except for orders that have been improperly processed, refunds will not be issued. Store credit or replacement books will be offered.
EU customers have a 14-day withdrawal window, in accordance with EU law. They have 14 days to notify us of their intent to return after the delivery of the last item in the order. Return shipping costs at the customer's expense. They can start the process here.